Q: What regions do you serve?
A: Currently only in the US.
Q: Where are you based out of?
A: Las Vegas, NV, USA
Q: What's the turn around time for keyboards and PC builds?
A: Depends on the availability of parts. Once I have all the parts on hand, fastest was less than a week, longest was a couple months.
Q: Do you provide customer service?
A: Yes, but limited. If you decide to contract me for any build services, you can always message me questions regarding the project and I can try to walk you through it.
Q: Can I reuse some hardware from my old PC with a new build?
A: Yes, you'll just have to ship me the parts you plan on reusing.
Q: Should I buy the hardware first and ship it to you?
A: If you want, but typically I recommend making the purchases myself and invoicing the client after because sometimes we may get faulty units and doing returns/RMA is a hassle if client is a middle man. It's much easier for me to do exchanges on my own.
Q: Do you always make content out of client builds?
A: Most of the time I do, it depends on the project. If it's a build that very similar to a past project, then no. I only make videos and content out of builds that are new or if I have a very interesting idea with it. I will always discuss this with the client to make sure they are okay with it.